Rooms in The Royal Plaza Hotel:

The Royal Plaza Room Facilities:

• DVD Player (in Deluxe Suite & Royal suite)
• LCD TV
• Window Diwan Sofas
• Extra Large / Twin Beds
• Mini Bars in Guest Rooms - well stocked
• Tea Coffee Makers in the Room
• 2 Bottles of Complimentary Mineral Water daily in the room
• Daily Local Newspaper in room
• Direct Dialing ( STD & ISD )Facility from the room
• High Speed Wi-Fi connectivity in the room
• Centrally Heated with Running Hot & Cold water
• Central Heating
• Physically Challenged Room & Facilities
• Guest Cosmetics in the Bathroom
• Writing Pad , Pencil & Business Kit in the room
• Bathrobes in Room
• In House Laundry, Pressing , Dry cleaning & Express Laundry Service
• 24 hours room Service
• Bath Tubs Facility (Conditions Apply)
• Bay window in some rooms (Availability as per booking / conditions apply )
• Baby Sitter on request (Conditions Apply)
• 24 Hours Power Backup
• Complimentary Usage in Fitness Centre
• In house Travel Desk
• CCTV at the Reception
• Safe Deposit Lockers at the Reception
• Complimentary Entry to India's First Land Based Live Casino, 'Casino Sikkim' - for Guest staying in Club, Executive & Suite Room.

The Royal Plaza Hotel Facilities:

• Book Shop
• Curio ShopCCTV at the Reception , Lobby Parking & other public places
• Dual Car Parking in Hotel the Premises
• 24 Hours Open Coffee Shop
• STD & ISD Direct Dialing & Tele-Conferencing Facility
• Flower arrangements or room decorations on request (Conditions Apply)
• Physically Challenged Room & Facilities
• Travel Desk Service
• In-house Laundry
• Safety Deposit Lockers
• Currency Exchange Facility
• Conference & Banquet Facilities
• Indoor Multi Cuisine Restaurant & Bar

The Royal Plaza Business Centre Facilities:

• Secretarial Services
• Courier Services
• Fax
• Internet
• Photocopier
• E-Mail and Personal Computer Usage

Room Tariff:

Applicable from 1st October'2012 to till 30th September 2013 ( in Indian Rupees - INR )

Terms & Conditions

• Registration/Check-In : All Indian Nationals - Require to present a valid Photo ID Proof with
  address, like Passport , Driving License, Voter ID etc. (Please note that the hotel shall not accept PAN card and bank photo card as an ID proof due to non availability of address in these cards).
  All Foreigners: Passport / Visa / Inner Line Permit (ILP) all 3 are mandatory. For details on ILP please visit: http://sikkim.nic.in/homedept/ilpfaqs.htm# In case the guest is not carrying any one of the above mentioned documents the Hotel reserves the right to refuse room even if the guest is holding a confirmed reservation.
• Our Hotel Check in time is 14:00 Hours & the Checkout Time is 11:00 Hours. For any early arrival or late departure or any extending of stay is completely subject to the availability of that
  day & Management's discretion.
• Child Policy: Our Deluxe Rooms can hold Maximum 02 Pax where our Club, Exe. & Suite Rooms can hold Maximum 04 pax including 02 Adults +01 Extra Adult or 01 Child + 01 Infant.
  Child below 05 Years is complimentary with room only & Age 5 to 10 years would be charged @1000+ All Taxes. Age 11 & above would be acknowledged as an Adult and charges would be @1500+ All Taxes as applicable. Our published Tariffs & Extra Bed (Child/Adult) charges are inclusive of Continental Breakfast with a timing of 07:30 am to 10:00 am, on Buffet or Set Menu Basis served at the 'Orchid' –Restaurant where major meals timing at the 'Orchid' with a timing of 12:30 to 15:00 Hours for Lunch & 19:30 to 22:30 Hours Dinner . [Rates and Taxes are subject to change at any time without any Prior Notice.]
• Any kind of Arms & Ammunition or weapons are not allowed to be carried in the hotel premises. If a guest is in a possession of such an article it shall have to be deposited with our security
  department for safe keep.
• All bookings are non-transferable & all house rules including 'Dress Code' & Lobby decorum, etc. are strictly effective during the entire stay & binding on all the Guests without any exception.
• Safety of the valuables of our guests is a great concern to us hence safe deposit lockers are available at the reception counter.
• Pets are not allowed in the Hotel.
• Tax Structure & Sikkim Cess : Service Charge: 5% , Service Tax : 7.42 % Sikkim Cess : 1% (wherever applicable).
• Payment : We accept all major credit / debit cards (Masters / Visa) . American express card is currently not accepted by us for payment while check out.
  While booking a valid credit card is required in the absence of valid credit card or Bill To Company (BTC) letter or without full advance the reservation stands as tentative. All such tentative bookings made through our reservation email will be valid for a period of 24 hours from sent time of the email.
  
  

Cancellation Policy

• Within 72 hours prior to the Arrival date would attract 01 Night charges & If within 24 hours prior to arrival date full charge will be levied and no refund would be granted applicable also in case of No Show .
• For Groups cut off will be of 45 days especially effective during the high- peak periods/months applicable in Gangtok. In the event of No Shows or Group Cancellation within cut off period would attract 01 Night Retention Charge & within 03 weeks prior to arrival date would be attract full retention charge. In case of Early Departure for both FIT & GIT, 50% retention would be charged on the balance Nights booked.